Conditions of Use

Your access to and use of The Cotswold Engraver website is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website. The Cotswold Engraver website is wholly owned and operated by the business known as The Cotswold Engraver.


1  Pricing


All of our products are individually priced on their respective item details. Prices displayed on product pages are the price customers pay, there is no further calculations afterwards for tax purposes.  


2 Stock


Due to the vast range of products availalbe on our website, it is not always possible to hold a comprehensive stock on our premises. However, we also have 24 hour access to stock with our supplier. On rare ocassions we as well as our supplier may by out of stock of an item although it may show as available on our website. In this rare instance we will always contact the customer to inform them of this situation and to offer an alternative if one is available.


3  Credit card details


All of our payments are handled by Paypal externally to our site, The Cotswold Engraver also use paypal to take credit card details for direct payments on our website. We have not and will never store your credit card details on our site. As soon as your card details are sent on to the Paypal payment portal we always destroy your card details. We also have the facility to take card details over the telephone, using Paypal. We do not retain your card details using this method. For more details please email us using the contact us page.


4  Advice


The contents of The Cotswold Engraver website do not constitute advice and should not be relied upon in making or refraining from making, any decision.


5  Change of Use


The Cotswold Engraver reserves the right to:
5.1  change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that The Cotswold Engraver shall not be liable to you for any such change or removal and.
5.2  change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.


6  Links to Third Party Websites


The The Cotswold Engraver Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.


7  Copyright


7.1  All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to The Cotswold Engraver or otherwise used by The Cotswold Engraver as permitted by law.
7.2  In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.


8  Disclaimers and Limitation of Liability


8.1  The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
8.2  To the extent permitted by law, The Cotswold Engraver will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
8.3  The Cotswold Engraver makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
7.4  Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of The Cotswold Engraver for death or personal injury as a result of the negligence of The Cotswold Engraver or that of its employees or agents.


9  Indemnity


You agree to indemnify and hold The Cotswold Engraver and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against The Cotswold Engraver arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.


10 Severance


If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.


11  Governing Law


These Terms and Conditions shall be governed by and construed in accordance with the law of UK and you hereby submit to the exclusive jurisdiction of the UK courts.


12 Time Sensitive Discount Offers


From time to time The Cotswold Engraver offer special discount deals on their website. These offers are strictly on an ad hoc basis and do not for any part of a regular discount scheme. The Cotswold Engraver will notify customers of any discounts offered by placing a notice on their homepage, using social media to publicise the offer or publicising the offer on their mailing list. The discount can only be taken at the checkout by entering an authorised discount code supplied by The Cotswold Engraver. In order to obtain a discount code, customers must email The Cotswold Engraver in the first instance. We will then supply a discount code to the customer by email.

13 Lead Time for Processing of Orders

13.1  Whilst we aim to give the most efficient service that we can to our customers, due to the nature of our products we will turn orders around within 4 working days, at times this lead time will be reduced. If for any reason we cannot fulfil this timeframe we will email customers to let them know if there is a delay in processing their order. 
13.2   Whilst we make every effort to fulfil customers orders within the prescribed processing time of 4 working days, we will always attempt to process a customer's order faster should their event dictate that a faster turnaround time be required. This can however only be fulfilled when we are informed of such a time sensitive order. Please use the comments box in the checkout process to tell us of any time related issues for your order. For example if your event is to take place less that 2 weeks from placing your order.


For any further information please email webmaster